FAQs
Is the studio open to the public?
Yes! We are a working and teaching studio. Everyone is welcome to visit, watch, take a class, participate in our Maker’s Space program, or attend special events.
Can kids take classes?
Yes! We offer opportunities for children of all ages to create art. Children under 15 must be accompanied by an adult unless participating in a group or camp experience. Walk-in opportunities are available for kids aged 2–120 in our Fusing Fun Zone.
Do you provide gift certificates for classes?
Yes, we offer online e-gift cards and in-store gift cards in a variety of amounts.
How many people can you accommodate for group classes?
We have 8 student stations for regular classes. For in-store events, we can accommodate up to 14 participants. We can also bring the experience to your location for an additional fee.
What is the process to request a custom-designed art piece?
We love creating custom-designed art for homes, workplaces, and places of worship. Our process:
- Conversation with our team to determine the approximate size
- A 15% non-refundable deposit (based on square footage and current design rate) begins the design process, which includes up to 3 design revisions
- Once approved, customers select glass in-studio or via video conference
- After finalizing design, glass, and sizing, a 40% deposit of the remaining balance begins the building process
- The final 45% balance is due upon completion
Do you sell gift cards?
Yes, we offer online e-gift cards and in-store gift cards
How do you handle missed classes?
We offer one make-up session if you provide at least 24 hours’ notice.
Make-ups must be completed before the next scheduled class.
If you miss the final class, the make-up must be completed within one week of the series end.
No-shows for the first class or failure to schedule/attend a make-up results in forfeiting remaining classes.
How do you handle cancellations?
Provide at least 7 days’ notice before a series begins to receive a credit for a future class.
Cancellations with less than 7 days’ notice cannot be refunded or credited.
Do you donate to local fundraisers or auctions?
Yes, we support events that benefit the public.
How can I stay updated on new classes and events?
Check our Online Store under Classes and join our mailing list via our website to receive updates.
Is the studio accessible?
Yes, our studio is accessible to all. We also love dogs—and they love our treats!
Do you offer one-on-one instruction?
We generally teach in a group setting through our basic classes, but we can accommodate one-on-one instruction when needed. Many of our advanced classes are one-on-one due to interest and scheduling.
Can I book the studio for a private event?
Yes, the studio can be booked for private events. Advanced notice is required to secure your preferred date due to our regular class schedule. A 50% deposit is required at the time of booking.
Do you provide food and drinks for private events?
No. Food and drinks are prohibited in work areas.
Can you customize projects for group workshops?
Yes! With advanced notice, we can create a custom design for an additional fee.
Can you restore or repair old stained glass?
Yes, we restore and repair historic glass art and lamp shades, including slumped glass panels. Most repairs are done in-studio, though some can be completed on-site for an additional fee.
Do you create large-scale installations?
Yes! We can create custom art to fit your space and budget.
Do you sell supplies and tools?
Yes, we offer tools and materials for stained glass, glass fusing, and mosaic work. Our glass selection includes Oceanside (COE96), Kokomo Opalescent, Wissmach, and Youghiogheny, plus scrap glass. We also carry 60/40 solder, adhesives, lead came, zinc framing, and supporting tools. Note: tools and supplies are not shipped.
Can I buy finished pieces?
Yes! We showcase a variety of artwork from multiple artists, including stained glass panels, fused glassware, glass bead jewelry, seasonal glass art, mosaics, watercolors, and woodcraft—something for every taste and space.
Do you ship your artwork?
Yes, we ship to your desired location. Shipping and handling costs apply.
How do I care for my stained glass?
Hang your piece securely using a hook fastened to the window frame. Command Strip hooks are acceptable if direct mounting isn’t possible. Do not use suction cups.
Use ammonia-free glass cleaner to prevent degradation of lead and zinc framing.
Do you collaborate with schools or community groups?
Yes! Our founder is a former teacher and school board member, and we prioritize community involvement.
Do you participate in art shows or markets?
Yes, we attend a variety of art shows and holiday markets throughout the year.
Fiscus Glassworks Inclement Weather Policy
1. Studio Closure & Event Cancellation
• Safety First: Fiscus Glassworks reserves the right to cancel or postpone events (https://fiscusglassworks.com/classes-and-events/) when hazardous conditions (e.g., snow, ice, or extreme temperatures) pose a risk to participants or staff.
• Notification: In the event of a closure, participants in group events (e.g., classes, workshops) will be contacted with a new date for the event through the email provided at registration at least two hours before the scheduled start time. Updates may also be posted to official social media channels.
2. Rescheduling & Makeup Sessions
• Automatic Rescheduling: If an entire event is cancelled by the studio, Fiscus Glassworks will propose a new date for the group.
• Independent Makeup Scheduling: If you cannot attend the rescheduled group date, or if a single session is cancelled, it is the customer’s responsibility to initiate a makeup session.
◦ 90-Day Window: All makeup sessions must be independently scheduled within 90 days of the original event date.
◦ How to Schedule: Please contact the studio directly via email at scheduling@fiscusglassworks.com or phone(703-963-3261) to arrange your individual makeup time.
3. Store Credit & Refunds
• Store Credit: For cancellations made due to weather concerns where a makeup cannot be immediately attended, the studio will issue store credit valid for future classes only.
• No Refunds for No-Shows: Failure to attend a scheduled event without prior communication, even during inclement weather, results in a forfeiture of the registration fee.